This statement discloses the information practices for NextCloud.com, including what type of information is gathered and tracked, how the information is used and with whom the information is shared.
Registration
In order to access certain areas of this Web site (e-newsletters, white papers and case studies, client portal), you must first complete a registration form. During registration you are required to give contact information (such as name and e-mail address). We use this information to contact you about services in which you have expressed interest.
NextCloud, Inc is the sole owner of the information collected on www.nextcloud.co. NextCloud collects personally identifiable information from our users at several different points on our Web site.
Electronic Newsletters
If you wish to subscribe to our Electronic Newsletter, we will use your name and e-mail address to send the e-newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the “Choice and Opt-out” section.
Service-Related Announcements
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an e-mail. Generally, you may not opt-out of these communications, which are not promotional in nature.
Client Service
Based upon the personally identifiable information you provide us, we will send you a welcoming e-mail to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will contact you for client satisfaction surveys, market research or in connection with certain transactions. We will communicate with you by e-mail or telephone, in accordance with your wishes.
Children’s Privacy
NextCloud is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. NextCloud does not knowingly collect information from children under the age of 13 and NextCloud does not target its Web sites to children under 13.
Cookies
We store information that we collect through cookies, log files, clear gifs, and/or third party sources to create a “profile” of your preferences. We tie your personally identifiable information and your purchasing history, to information in the profile, in order to provide tailored promotions and marketing offers and to improve the content of the site for you. We do not share your profile with other third parties. We share your profile in aggregate form only.
We sometimes collect non-identifiable information from visits to our Web site to help us provide better client service. For example, we keep track of the domains from which people visit and we also measure visitor activity on this Web site, but we do so in ways that keep the information non-identifiable. This information is sometimes known as “clickstream data.” NextCloud or others on NextCloud behalf may use this data to analyze trends and statistics and to help us provide better client service.
Also, when we collect personal data from you in a transaction, we may extract some information about that transaction in a non-identifiable format and combine it with other non-identifiable information. This information is used and analyzed only at an aggregate level to help us understand trends and patterns. This information is not reviewed at an individual level. If you do not want your transaction details used in this manner you can disable your cookies.
Choice/Opt-out
We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes when we ask for this information. For example, if you purchase a service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form.
If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each e-newsletter or communication or by e-mailing us at info@nextcloud.com.
You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
Access to Personally Identifiable Information
If your personally identifiable information changes, you may correct, update, or delete your information by e-mailing our Client Service at service@NextCloud.com or by contacting us by telephone or postal mail at the contact information listed below.
Security
The security of your personal information is important to us. When you enter sensitive information on our registration forms, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Business Transitions
In the event NextCloud, Inc goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via e-mail of any such change in ownership or control of your personal information.
Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, or other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by e-mail, or by means of a notice on our home page.
Contact Us
If you have any questions or suggestions regarding our privacy policy, please contact us at:
NextCloud, Inc
850 North Main St Ext
Building 1, Suite C3
Wallingford, CT 06492